Politique d'expédition
Toutes les commandes sont expédiées par livraison standard ou express. Les tarifs d'expédition standard s'appliquent. Les commandes seront traitées et expédiées dans un délai de 1 à 7 jours ouvrables, selon le lieu et la disponibilité des stocks. Si nous ne pouvons pas honorer votre commande, vous en serez informé dans un délai de 1 à 3 jours ouvrables.
Frequently Asked Questions
We currently ship within Canada only, using Canada Post, UPS, and Purolator. Delivery times vary depending on your location and selected carrier.
Once your order has shipped, you will receive a confirmation email containing your tracking details.
Yes. Address changes or order cancellations can be accommodated within 1 hour of purchase. After that, we cannot modify shipping details once your order has entered processing.
Yes. If items in your order have different availability dates, your products may be shipped separately. You will receive tracking information for each shipment.
Yes. We ship across Canada, including remote communities. Please note that delivery times may be longer depending on your location and carrier availability.
Please contact us as soon as possible. We will assist by opening a service request with the carrier and help resolve the issue.
